Our consultants are qualified in all Microsoft operating systems and applications. Constant skills training and new certification studies ensure that our consultants stay current with the ever-changing technological landscape. This culmination of skills and certifications gives ISG the ability to propose and implement solutions tailored to the specific needs of your business, and to provide ongoing service to all aspects of your network environment. Not only are we qualified in these areas, we’re also experienced – our consultants have a combined total of over 30 years experience in the IT industry. But a lot of other companies like ISG have that too, so what makes us different? ISG has served Tampa Bay businesses for the past 21 years with a continually growing list of satisfied clients. We aren’t the new kids on the block, a one man shop or locked into one vertical market. We are a team of IT professionals who love what we do. We have a solid foundation of long term clients that we’ve helped grow into the companies they are today by providing them with IT support tailored just for them.
We also provide consistency – each client is assigned a dedicated consultant that handles every technical aspect of that client’s network. But don’t worry – our entire team of consultants stands ready to assist as well. Our business philosophy is to provide you with a stable, efficient network backed by trained, ethical, customer-focused consultants whose highest priority is quality service.
By performing our job to the best of our ability you’re free to concentrate on your business (what you do best) – not the network support (what we do best). Studies have shown that it is more cost effective for small and mid-sized companies to outsource their IT support rather than creating a full time position. For a sampling of some of the services that we provide, click here. No matter the size of the client, ISG provides second-to-none customer service and IT solutions.
Customer Relationship Oriented Consultants
Our relationship with our clients is our largest asset and we work hard to keep it that way. Every consultant knows the value of these relationships and makes it their top priority. As a client of ISG, you are assigned your own consultant with the support our entire team! ISG utilizes an advanced trouble ticket system for precise time measurement, progress tracking and knowledgebase information ultimately resulting in a higher level of customer service. Clients have access to this system and can open and track their own tickets, adding notes and updates whenever necessary.
Secure Remote Connectivity
With the speed of business today, remote connectivity is a must for any successful company. Let ISG asses your needs and goals, then plan, implement and train you and your staff on the most efficient, secure and fast remote solutions. Have multiple offices? No problem. We’ll develop a plan to tie them all together seamlessly without a huge price tag.